-
Impartiality A Broker is
not biased towards or against any
particular insurance company and
will offer advice on various players
in the market
-
Independence A Broker is
independent and offers advices on
market - not tied to do business
with any one insurance company
-
Choice
A Broker has full access to
the insurance marketplace and can
therefore offer consumer choice
-
Personal Touch
A Broker will take time out to
assess and understand your needs and
offer advice based on the risks you
need insured
-
Product
Range A Broker has access
to a variety of companies products
and so can compare and contrast
different offerings in order to
advise the consumer to take out a
policy that best suits the needs
-
Reasons Why
A Broker will offer a consumer a
"reasons why"document outlining all
options available and the reason why
the Broker has advised on one policy
over the others
-
Best Price
A Broker will find the
best price for the most appropriate
product from the best product
producer in the market to suit the
needs of the consumer
-
Market
Service Standards A
Broker knows his market and can
access which product producer
provides the best quality service to
the consumer
-
Claims
This most important area (claims)
deals with key reason for the
purchase of a product in the first
instance through a Broker, a Broker
will guide you the consumer through
the process of making a claim and
will effectively manage the claims
process on behalf of the client
taking away the stress and burden
from the consumer
